Our Privacy Statement contains important information regarding your use of Chariot's services. When you visit our web sites, you should read the information provided as it will affect your use of our services.
When we refer to your personal information we mean information or an opinion including those that form part of our data base that can be used to identify you. While sensitive information refers to details of your race or ethnicity, religious or beliefs or affiliations, membership of a professional or trade association or union, sexual preferences or practices, criminal record or health information.
Any personal information provided or to be gathered by us is controlled primarily by Chariot Pty Ltd (ABN 31 088 377 860) of Level 1, 5 Leigh Street Adelaide 5000 in the State of South Australia as well as Chariot's many trading branches nationally.
When you apply for our service we need to know your:
If you elect to pay for our services via credit cards we need to know your card details such as:
We also use the information we collect for purposes other than those specified above if:
You may also notify us at any time that you do not wish to receive any marketing communications from us by contacting us - click here to send us your request. We will respect your wishes.
If we wish to use any of your personal information for any other purpose other than those specified above, we will not do so unless we have your express consent to do so.
However, there are specific circumstances where we are allowed to, for example:
In all cases, your information will be held in strict confidence.
We will not collect any sensitive information from you unless in certain circumstances, for example:
When you visit our site to read or download information, we record the following for our own troubleshooting, security, marketing and statistical purposes:
No attempt will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect our logs.
Our web site contains links to other sites. Chariot is not responsible for the content and the privacy practices of other web sites and encourages you to examine each site's privacy policies and make your own decisions regarding the reliability and correctness of material and information found.
Please be aware that when you visit websites owned by third parties who have their sites hosted with our servers, the information that are collected using Analogs and Webtrends is used by these third parties for their own purposes, which we have no control over, and do not take any responsibility for their actions.
We may disclose the personal information, other information or data we collect from you for the purpose specified to you at the time of collection or for another purpose if:
We will not provide your personal information to third parties without your consent, except:
We will take reasonable precautions to ensure that all information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment and accessed only by authorised persons.
It is important to bear in mind that, no data transmission over the Internet can be guaranteed to be absolutely secure. While we endeavour to protect your personal information from misuse and loss and unauthorised access, modification or disclosure, we cannot guarantee the security of any information you transmit to us or receive from our online products or services. These activities are conducted at your own risk. Once we receive your transmission, we make our best effort to ensure its security.
Please note, we will not be responsible for any unauthorised access or use of information held by us. We will also not be responsible if your information is accessed through an unauthorised or improper use of your account or membership privileges due to your failure to adequately secure your password.
When you apply for an account with us you will create a user name and password. You can play an important role in keeping your personal information secure, by maintaining the confidentiality of any password and accounts used on the Website. If you suspect that someone has your user name and password and you do not want them to have it, please let us know or change them immediately. You can update your password, including providing us with specific request on what actions to be taken in relation to your account and personal information. We will endeavour to act on your instructions if we believe your request is reasonable and is in within our capability.
Our employees and contractors will have access to your personal information to a level that is necessary to enable them to perform their jobs. They are obliged to respect the confidentiality of any personal information held by us.
Credit card information is among the most sensitive and important data that we collect. Chariot operates secure servers to minimise the risk of unauthorised use of such information. Credit card information that is transmitted via our secure servers is encrypted in accordance with the highest standards. For obvious reasons, please do not send credit card information through unsecured electronic mail.
You will always have access to the information and content that you provide to us. There are exceptions to this right and they include:
You can choose to modify or delete your personal information, unless it is mandatory information required for your membership application. If you believe that the personal information we collected about you is inaccurate, incomplete, or not up-to-date please notify us immediately so that we may correct and/or update the information.
It is our policy that minors (persons under 18 years of age) must have their guardian's consent/guidance before using our service. Any account minors may have with us will be in the guardian's name. Whilst we will make every reasonable effort to ensure that children's privacy and other rights are not compromised, it is ultimately the responsibility of guardians to monitor their children's Internet usage.
At Chariot, we are committed to protecting your privacy. You as an individual are responsible for the security of and access to your own computer. It is ultimately your responsibility to ensure that you maintaining the secrecy of your username and passwords and any account information. For your security and for the benefit of others, please be careful and responsible whenever you are using the Internet.
Please also be aware that whenever you voluntarily disclose personal information over the Internet (for example: in discussion forums, via email, or in chat sites) this information can be collected and used by others. If you post personal information in publicly accessible online forums, you may receive unsolicited messages from other parties in return.
If you are interested in obtaining additional information of privacy, you can visit the Australian Federal Privacy Commissioner's website at http://www.privacy.gov.au.